Tech Transformation, Challenges and Opportunities in a Large Enterprise with Sastry Durvasula of TIAA
This week, David Wright is joined by Sastry Durvasula, Chief Information and Client Services Officer at TIAA, to discuss:
- Actionable advice on reskilling and learning upskilling.
- The importance of context in leadership and decision-making.
- The challenges and opportunities faced in transforming a large organization like TIAA.
- TIAA's mission and vision for the future, focusing on lifetime income solutions.
- Innovation initiatives, including generative AI.
- Challenges and opportunities in the financial services industry.
- The role of digitization and the potential for new business models.
- The impact of automation on jobs and the emergence of new roles.
- The importance of listening, learning and leading authentically.
Resources Mentioned:
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