Overcoming Healthcare Bureaucracy With User-Centered Technology with Lee Rickles of Humber Teaching NHS Foundation Trust

This week, David Wright is joined by Lee Rickles, CIO and Director of Humber Teaching NHS Foundation Trust to discuss digital transformation in healthcare.

Key Takeaways:

(4:32) Understand the consequences of your actions and inaction when leading change.

(8:05) Fail fast and pivot; don't wait six months to change course.

(23:00) Focus on people, not just processes and tools.

(24:59) Users don't care about technology itself, just that it works.

(30:56) Be willing to learn; don't think you know everything.

(36:36) Use adapters to connect systems and enable data sharing.

(43:51) Change how people work; technology alone is not transformation.

Resources mentioned:

Humber Teaching NHS Foundation Trust

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