Exploring Leadership and Innovation in Tech with Jonathan Chan

In this episode, David Wright is joined by Jonathan Chan, Head of Global IT and Security at Episource, who shares insights on leveraging technology to drive business goals and enhance efficiency in healthcare. Jonathan reveals how transforming IT from a cost center into a revenue driver can revolutionize healthcare.

Key Takeaways:

(03:36) IT is a business enabler.
(05:11) Converting IT conversations to revenue-driven goals.
(07:57) AI as assisted intelligence, not artificial intelligence.
(14:00) Loving what you do leads to better performance.
(16:29) The importance of being a change agent.
(19:14) Efficiency in medical coding reduces costs.
(25:01) Strategic thinking in healthcare technology investments.
(31:12) The importance of team collaboration for better decisions.
(31:27) Building trust through transparent data practices.
(31:34) Driving industry change with innovative strategies.

Resources Mentioned:

Episource

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Exploring the Human Element in Technology Solutions with Brian Rowe