Communication Is Key in Times of Change with Jeff Hibbard of Truliant Federal Credit Union
This week, David Wright is joined by Jeff Hibbard, Chief Digital Officer of Truliant Federal Credit Union, to discuss digital transformation and leadership in the credit union space.
Key Takeaways:
(03:25) Adapt plans as needed instead of sticking rigidly to them.
(04:31) Have vision, but be ready to pivot strategies.
(11:16) Effective communication is critical for major initiatives.
(15:43) Managing competing interests is tough when scaling.
(24:22) Change processes before implementing new tech.
(26:36) People’s struggles are hard during transitions.
(29:22) AI promises significant potential despite its early stage.
Resources Mentioned:
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